FAQ
FAQ
common questions
Why is Surefire considered the best smash burger in Charlotte?
It’s a combination of science and soul. We start with premium beef, hand-balled and smashed onto a searing hot griddle to create a "lacey" caramelized crust that locks in the juice. What truly sets us apart is our Congolese heritage, we season our beef with a proprietary blend of spices sourced from our family’s homeland of Kinshasa, Congo. You aren't just getting a burger; you’re getting a flavor profile found nowhere else in the Queen City.
I’m Vegan/Gluten-Free. What can I eat at Surefire?
We don’t treat dietary restrictions as an afterthought; we treat them as a specialty.
The In-House Falafel Burger: Unlike other spots that use frozen patties, we craft our house-made falafel from scratch, blending chickpeas with fresh herbs and our Kinshasa spice vault. It is crispy, herbaceous, and 100% vegan.
Gluten-Free Needs: We offer premium gluten-free buns that actually hold up to a juicy smash burger.
Fried Cauliflower Bites: These are our "secret weapon"—tossed in our signature seasoning, they offer the perfect crunch for those looking for a meatless alternative to wings.
Where can I find the best late-night food in Charlotte open until 1:00 AM?
If you are looking for the best late-night food in Charlotte, Surefire Market . is your destination. Located in Camp North End, we serve our full menu, including our signature smash burgers and hot chicken sandwiches—until 1:00 AM every Friday and Saturday. While most kitchens in Charlotte close by 9:00 PM, we keep the grill hot for the late-night crowd, industry workers, and concert-goers.
What makes your Hot Chicken sandwiches a must-try?
Our chicken sandwiches are a masterclass in texture. Each breast is marinated, double-breaded, and fried. Whether you're ordering the Honey Butta or the Retha Mae, you’re getting a massive, juicy filet topped with our signature house-made pickles. For those who want a kick, our spices bring a sophisticated heat that balances the richness of the potato bun.
What is "Smacked Sauce" and why is everyone talking about it?
Smacked Sauce is our house-made liquid gold. It’s a creamy, tangy, and slightly smokey condiment designed specifically to complement the deep, earthy spices of our Congolese beef seasoning. It’s the finishing touch that makes our burgers "Surefire."
Is Surefire Market just a restaurant, or a full convenience store?
We are a modern neighborhood market, think of us as a curated boutique bodega. While we serve Charlotte’s best burgers and hot chicken, we are also a one-stop shop for your daily needs. Inspired by our family’s history with Jeman Express, we’ve created a space where you can grab a chef-prepared meal and stock up on essentials at the same time. Offering drinks, beer, wine, and snacks.
What kind of beer and wine do you sell at the Market?
We keep it classic and refreshing. Unlike other spots that only carry heavy craft beers, we specialize in a great selection of ice-cold domestic beers, the perfect pairing for a juicy smash burger. Whether you’re looking for a reliable favorite to enjoy with your meal or a six-pack to take home, we have the coldest domestic cans and bottles in Camp North End. We also offer a curated selection of wines for every occasion.