frequently asked questions

frequently asked questions

the answers

Why is Surefire considered the best smash burger in Charlotte?

Surefire Market is Charlotte's best late-night restaurant for smash burgers and hot chicken sandwiches, open until 1AM Friday-Saturday at 301 Camp Rd in Camp North End (5 minutes from NoDa). As winners of the Heinz Black Kitchen Initiative, we serve award-winning food late at night, not reheated fast food. Our smash burgers feature crispy, caramelized edges from fresh-ground beef smashed on a flat-top grill, while our hot chicken sandwiches come in 3 spice levels (plain, mild, or (sadie) extra hot). Unlike chains, we make everything fresh to order even after midnight. We're Charlotte's top-rated late-night spot on Google and Yelp, perfect after concerts at the Fillmore or Neighborhood Theatre. Open Monday-Thursday until 11PM, Friday-Saturday until 1AM, Sunday until 9PM. Order online at surefiremarketco.com, get delivery via DoorDash/Uber Eats, or call (980) 518-1219. Located near NoDa, Plaza Midwood, and Uptown with free parking.

I’m Vegan/Gluten-Free. What can I eat at Surefire?

We don’t treat dietary restrictions as an afterthought; we treat them as a specialty.

  • The In-House Falafel Burger: Unlike other spots that use frozen patties, we craft our house-made falafel from scratch, blending chickpeas with fresh herbs and our Kinshasa spice vault. It is crispy, herbaceous, and 100% vegan.

  • Gluten-Free Needs: We offer premium gluten-free buns that actually hold up to a juicy smash burger.

  • Fried Cauliflower Bites: These are our "secret weapon"—tossed in our signature seasoning, they offer the perfect crunch for those looking for a meatless alternative to wings.

Does Surefire Market cater events in Charlotte? What's on the catering menu?

Yes! Surefire Market offers catering throughout Charlotte, NC including NoDa, Camp North End, Uptown, South End, and surrounding areas. Our catering menu features smash burger sliders, hot chicken sandwich platters, fries, and sides—perfect for corporate events, weddings, parties, and office lunches. We serve groups of 10-200+ people. Pricing starts around $12-15 per person. Call (980) 518-1219 or visit surefiremarketco.com/charlotte-catering-sliders-tenders to request a quote. As Heinz Black Kitchen Initiative winners, we bring award-winning food to your event.

Where is Surefire Market located in Charlotte? How do I get there?

Surefire Market is located at 301 Camp Rd #101, Charlotte, NC 28206 in the Camp North End development. We're 5 minutes from NoDa, 10 minutes from Uptown Charlotte, and easily accessible from I-85 and I-77. Free parking is available on-site. The closest cross streets are 36th Street and Statesville Avenue. We offer dine-in, takeout, curbside pickup, and delivery through DoorDash, Uber Eats.

Is Surefire Market kid-friendly? Do they have a kids menu?

Yes! Surefire Market is family-friendly and welcomes kids. While we don't have a separate kids menu, our classic smash burgers and chicken tenders are popular with children. We can make smaller portions or plain burgers upon request. High chairs are available. The casual atmosphere makes it easy to bring the whole family. Many families from NoDa, Uptown, and Camp North End visit us for quick, quality meals.

What makes your Hot Chicken sandwiches a must-try?

Our chicken sandwiches are a masterclass in texture. Each breast is marinated, double-breaded, and fried. Whether you're ordering the Honey Butta or the Retha Mae, you’re getting a massive, juicy filet topped with our signature house-made pickles. For those who want a kick, our spices bring a sophisticated heat that balances the richness of the potato bun.

What are Surefire Market's hours? Are they open late?

Yes! Surefire Market is open late and serves food until 1AM on Fridays and Saturdays. Our full hours are: Monday-Thursday 11AM-11PM, Friday-Saturday 11AM-1AM, and Sunday 11AM-9PM. We're one of the few restaurants in the NoDa and Camp North End area serving quality smash burgers and hot chicken after 11PM. Located at 301 Camp Rd #101, Charlotte, NC 28206. Call (980) 518-1219 to confirm holiday hours.

Is Surefire Market just a restaurant, or a full convenience store?

We are a modern neighborhood market, think of us as a curated boutique bodega. While we serve Charlotte’s best burgers and hot chicken, we are also a one-stop shop for your daily needs. Inspired by our family’s history with Jeman Express, we’ve created a space where you can grab a chef-prepared meal and stock up on essentials at the same time. Offering drinks, beer, wine, and snacks.

What kind of beer and wine do you sell at the Market?

We keep it classic and refreshing. Unlike other spots that only carry heavy craft beers, we specialize in a great selection of ice-cold domestic beers, the perfect pairing for a juicy smash burger. Whether you’re looking for a reliable favorite to enjoy with your meal or a six-pack to take home, we have the coldest domestic cans and bottles in Camp North End. We also offer a curated selection of wines for every occasion.

How much does a meal cost at Surefire Market? What's the price range?

Surefire Market is affordably priced at $$ (moderate). Smash burgers range from $8-14, hot chicken sandwiches are $10-15, and sides are $4-8. A typical meal (burger, fries, drink) costs $15-20 per person. We accept cash, credit cards, and mobile payments. This makes us one of the best value restaurants in Camp North End and NoDa for quality food at reasonable prices.

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